Help Desk Product List and Ranking from 5 Manufacturers, Suppliers and Companies

Last Updated： Aggregation Period:Dec 24, 2025～Jan 20, 2026
This ranking is based on the number of page views on our site.

Help Desk Manufacturer, Suppliers and Company Rankings

Last Updated： Aggregation Period:Dec 24, 2025～Jan 20, 2026
This ranking is based on the number of page views on our site.

  1. PKSHA Technology Tokyo//Information and Communications
  2. 日工テクニカルサービス Tokyo//others
  3. DXソリューション Tokyo//Information and Communications
  4. シーイーシーカスタマサービス 本社 Kanagawa//Information and Communications
  5. Malme Tokyo//Information and Communications
Go to Company Ranking

Help Desk Product ranking

Last Updated： Aggregation Period:Dec 24, 2025～Jan 20, 2026
This ranking is based on the number of page views on our site.

  1. PKSHA AI Help Desk PKSHA Technology
  2. What is "hybrid support" in AI help desks that enhances resolution rates? PKSHA Technology
  3. [Case Study of Product/System Help Desk Implementation] System Development Company シーイーシーカスタマサービス 本社
  4. BIM/CIM Help Desk Malme
  5. 4 What is the difference between Copilot, in-house developed RAG, and AI help desk? PKSHA Technology

Help Desk Product List

1～9 item / All 9 items

Displayed results
[Case Study of Product/System Help Desk Implementation] System Development Company

[Case Study of Product/System Help Desk Implementation] System Development Company

A case that led to increased customer satisfaction by gaining a sense of security in support!

We would like to introduce a case study of implementing a "Product/System Help Desk" into the ICT solution business of a system development company. The company conducts maintenance and operation of the systems it has developed, but the development engineers were spending too much time responding to inquiries, preventing them from focusing on their primary development tasks. Therefore, they were looking for a company that could handle the reception desk. By establishing a reception desk, the engineers were freed from answering phone calls and were able to concentrate on their core development work. [Case Overview] ■ Background of Implementation - They wanted a 24/7 reception desk to handle severe issues such as system outages. ■ Implementation Effects - By utilizing shared operators, they were able to achieve a 24/7 reception system at a low cost. *For more details, please download the PDF or feel free to contact us.

  • others

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
BIM/CIM Help Desk

BIM/CIM Help Desk

For those considering in-house creation of 3D design data.

The "BIM/CIM Help Desk" is a remote service where civil engineers proficient in BIM/CIM provide technical support from a distance. Using a dedicated information-sharing system for BIM/CIM equipped with chat, email, and web conferencing features, we offer real-time support when troubles or issues arise. Even specialized and technical questions or problems that are difficult to convey with words can be resolved more smoothly using the screen sharing function. Additionally, we can assist with everything from learning how to operate the system to providing support tailored to our customers' needs and concerns. It can also be utilized for in-house personnel development. 【Features of Our Help Desk】 ■ BIM/CIM dedicated AI chat available "24/7" ■ Our assigned civil engineers are always available for support ■ Comprehensive support for modeling assistance, new solution development, and more *For more details, please download the PDF or feel free to contact us.

  • Company：Malme
  • Price：Other
  • Consulting companies
  • Architectural Design Software

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
24-hour, 365-day staffed help desk

24-hour, 365-day staffed help desk

Creating progressive operational maintenance services realized with the spirit of "Daily Improvement." That is our company's operational concept.

The "24-hour, 365-day staffed help desk" contributes to improving customer satisfaction while reliably executing the SLM and quality improvement framework. To maintain service quality, we operate with the spirit of "continuous improvement," enhancing the technical and human skills of our staff, managing SLA maintenance by operational management personnel, and strictly implementing security policies. We provide a suitable combination of advanced additional services. Customization is flexible, including combinations with other BPO services. 【Features】 ■ Realization of customer business efficiency ■ Increased productivity ■ Quality management (SLM) ■ Response quality ■ Operational management *For more details, please refer to the PDF document or feel free to contact us.

  • Other Management Services

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
Help Desk and IT Utilization Support Service "Online Information System"

Help Desk and IT Utilization Support Service "Online Information System"

With our online IT services, we solve all your internal IT issues with a low cost starting from 50,000 yen per month and easy implementation!

Are you facing issues with your company's IT environment or information systems operations!? Are you struggling because your IT staff has left...? Is account management and IT asset management unmanageable with your current resources...? Are you worried about internal security measures and IT operations...? Is there no one to consult about general IT matters...? With online information systems support, we can solve all your internal IT-related concerns at a low cost starting from 50,000 yen per month and with easy implementation! *For more details, please download the PDF or feel free to contact us.

  • others
  • Customer Support
  • Other Software

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
Corporate Help Desk (Service Desk)

Corporate Help Desk (Service Desk)

Improving customer satisfaction and reducing internal burdens! IT professionals will handle the help desk.

In the "Corporate Help Desk (Service Desk)," our employees, who have extensive IT knowledge and experience, will provide support for the business systems used within your company. We offer a service that ensures peace of mind for internal users while providing an environment that allows system administrators to focus on their core responsibilities and reduce management costs. Additionally, we serve as a point of contact for IT-related requests, including the internal rollout of systems that are planned for implementation. 【Features】 ■ Support hours can be flexibly adjusted to meet your needs, whether it’s "weekdays, evenings, and weekends only" or "24/7." ■ Our team, well-versed in IT, can guide you in resolving a wide range of IT-related issues. ■ We cater to various needs, including individual operations, remote access, and registration tasks. *For more details, please download the PDF or feel free to contact us.

  • others

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
PKSHA AI Help Desk

PKSHA AI Help Desk

Collaboration between AI and humans makes solutions possible. The best solution for in-house help desks.

"PKSHA AI Helpdesk" realizes the "improvement of the inquiry experience" and "automation of responses" through a business process that combines AI and humans. The AI agent provides immediate answers through FAQs and generates responses by reading documents. It can also call upon the appropriate person, learn from the resolved answers, and apply that knowledge autonomously. By achieving a seamless collaboration between AI and humans, it builds a system that is truly used on-site, contributing to increased productivity and improved employee experience (EX).

  • kv_illustration_白背景.png
  • Chatbots

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
What is "hybrid support" in AI help desks that enhances resolution rates?

What is "hybrid support" in AI help desks that enhances resolution rates?

Fusing the speed of AI with the flexibility of humans! Three steps to reliably lead to solutions.

By not relying solely on AI and smoothly collaborating with humans, we lead various inquiries to a 100% resolution. PKSHA is based on the premise of Human-in-the-Loop, combining "FAQ search," "document search," and "human support." Frequently asked questions are answered immediately by AI, while complex individual cases are seamlessly handed over to human chat, ensuring employees are not kept waiting. This three-step structure maximizes answer accuracy and coverage, simultaneously improving employee satisfaction and productivity. *Details of the "three steps" that achieve an astonishing resolution rate are explained in the materials.*

  • Chatbots

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
What is the difference between Copilot, in-house developed RAG, and AI help desk?

What is the difference between Copilot, in-house developed RAG, and AI help desk?

Stable operation and measures against hallucinations! The peace of mind unique to packaged products.

We will introduce how PKSHA, a specialized package, addresses the risks of incorporating generative AI within a company. While tools like Copilot and in-house RAG offer high flexibility, they often present challenges in controlling hallucinations (incorrect answers) and managing operations across various departments. PKSHA packages FAQ, document search, and human support, minimizing the risk of incorrect answers while being usable across all departments. Its intuitive UI allows for operation beyond just the IT department, making it well-suited for company-wide digital transformation initiatives. *Detailed feature comparison tables with similar services are included in the materials.*

  • Chatbots

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration
Benefits of Introducing an AI Help Desk to Support the Busy Season in the Accounting Department

Benefits of Introducing an AI Help Desk to Support the Busy Season in the Accounting Department

Automate expense reimbursement inquiries during the fiscal closing period to streamline payment operations.

At the end and beginning of the month, as well as during the financial closing period, inquiries related to expense reimbursements and payments tend to concentrate in the accounting department, which can disrupt their primary tasks. With an AI help desk, common questions such as reimbursement rules can be answered automatically 24/7. This eliminates the overlap between inquiry responses and payment tasks, creating an environment where the accounting team can focus on their error-sensitive work. *If you are considering measures for handling inquiries during peak periods, please refer to the case studies in the provided materials.

  • Chatbots

Added to bookmarks

Bookmarks list

Bookmark has been removed

Bookmarks list

You can't add any more bookmarks

By registering as a member, you can increase the number of bookmarks you can save and organize them with labels.

Free membership registration

Search Keywords Related to Help Desk

Related Categories of Help Desk

COPYRIGHT © 2001-2026 IPROS CORPORATION ALL RIGHTS RESERVED.